Servicing the Port of Oakland and Greater Bay Area Call 408-780-0802

Door to Door Intermodal Inc. SMS Privacy Policy & Terms and Conditions

Privacy Policy

Effective Date: October 28, 2025
Website: https://www.d2dintermodal.com

1. Introduction

Door to Door Intermodal Inc. (“we,” “our,” or “us”) values your privacy. This SMS Privacy Policy explains how we collect, use, and protect your information when you choose to receive text messages (“SMS messages”) from us.

2. Information We Collect

We may collect your mobile phone number, message content, and metadata such as date/time of messages and delivery status. We do not sell, rent, or share your mobile number or SMS information with third parties for marketing purposes. Mobile opt-in data and consent will not be shared with any third parties.

3. How We Use Your Information

We use SMS solely to send updates about shipments, deliveries, dispatches, quotes, billing, and occasional promotions (with your consent).

4. Opt-In Consent

By providing your phone number, you consent to receive SMS messages from Door to Door Intermodal Inc. Consent is not a condition of purchase.

5. Opt-Out Instructions

You may opt out at any time by replying “STOP” to any message or text “HELP” for assistance.

6. Message and Data Rates

Message and data rates may apply depending on your carrier.

7. Data Security

We use commercially reasonable measures to protect your data, though no transmission is 100% secure.

8. Changes to This Policy

We may update this policy periodically. Updates will be posted on our website with the new effective date.

9. Contact Us

If you have questions about this policy or our SMS program, please reach out through our website contact page or by phone at (408) 780-0802.

Terms & Conditions

Effective Date: October 28, 2025

1. Program Description

Door to Door Intermodal Inc. offers SMS updates for dispatch notifications, delivery confirmations, driver coordination, and customer communications.

2. Message Frequency

Message frequency varies based on engagement. You may receive multiple messages per week.

3. Opt-In

By opting in, you authorize Door to Door Intermodal Inc. to send text messages to your provided number, including via automated technology. Mobile opt-in data and consent will not be shared with any third parties.

4. Opt-Out

Reply “STOP” at any time to unsubscribe. You will receive confirmation of cancellation.

5. Support

Text “HELP” for support or contact info@d2dintermodal.com / (408) 780-0802.

6. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

7. Limitation of Liability

We are not responsible for losses or damages from delayed or failed text delivery.

8. Governing Law

These terms are governed by the laws of the State of California.

9. Updates to Terms

We may modify these Terms at any time. Continued participation indicates acceptance.

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